FREE DELIVERY WHEN YOU SPEND OVER £50

Customer Care

Sykes House Farm are committed to offering you the very best customer service alongside the best produce Yorkshire has to offer.  This promise starts with our supply chain and the farmers we source from.  We are an approved Red Tractor Meat Processor which is the largest food assurance scheme in the United Kingdom. This ensures the food is traceable, safe to eat and has been produced responsibly. The Union Flag in the Red Tractor logo indicates the food has been farmed, processed, and packed in the United Kingdom.

We guarantee the quality of all meat and fresh produce you order from us. All our deliveries are packaged and boxed for safe delivery and to any specifications you have requested. Our Vac Pac bags are all food grade standard and recyclable once rinsed.

We ask you to check your order as soon as possible once delivered and let us know if there is anything you are unhappy with.  Please either call one of the team on 01937 582549 or use the Customer Care email and feedback form which you can find in the Contact Us section.

Complaints

Any customer complaints will be addressed within 48 hours by one of the team.  We are not able to accept any returns due to the nature of the product.  However, we promise to replace any product that does not meet your expectation or offer you a refund.

We are a fully licensed Meat Cutting Plant, EC 2489, audited by the Food Standards Agency and by third party accreditation schemes.  We are a Red Tractor Approved Meat Processor, SALSA audited, and our products carry the quality assurance mark of AHDB (formerly EBLEX) and BPEX.

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01937 582549 enquiries@sykeshousefarm.co.uk



Sykes House Farm Ltd. Walton Road. Wetherby. West Yorkshire. LS23 7DR

SYKES HOUSE FARM LTD IS SUPPORTED BY: